# Good Bearings Privacy Policy Operator: James Kay Systems LLC Contact: support@goodbearings.app Effective date: 2026-11-13 ## Information you provide Good Bearings stores voice recordings, photos, videos, text, corrections, and answers you provide. Captures may include people or information visible or audible around you. Only record information you have permission to share. Uploaded originals may retain embedded metadata, including the date and precise location where a photo or video was recorded. Good Bearings does not continuously track your location. Ask questions and their generated answers are saved with your account as search history. Personal-account features use your sign-in provider identity, email when supplied, workspace memberships, role, and session credentials. The service also stores processing status, request identifiers, and operational records needed to run and protect the service. Server diagnostics include request paths, status codes, processing failures, and response durations. Request paths may contain identifiers associated with your content. Security rate limits use short-lived keyed hashes of network addresses. ## Local storage and cloud processing Captures save on your phone first. Offline uploads wait for a connection. Features you enable send captures and related information to the configured service for transcription, photo interpretation, organization, questions, and answers. Video processing can use its audio and extracted frames. The hosted service uses Amazon Web Services for hosting, storage, email delivery, speech transcription, and AI processing through Amazon Bedrock. AI processing currently uses hosted GPT-OSS language models and Qwen image models. Model selection may change as the service improves. Apple or Google receives information when you choose its sign-in service. These services process information needed to perform their part of the feature. The bundled Google Sign-In SDK declares collection linked to identity of names, email addresses, phone numbers, approximate location, user and device identifiers, other usage data, and other data. Its declared purposes include sign-in functionality and analytics. These declarations do not mean that you must provide a phone number to Good Bearings. Good Bearings does not use these data for cross-company advertising tracking. ## Shared knowledge Shared originals, transcripts, corrections, and generated knowledge are available to authorized workspace users and agents according to their permissions. Generated answers can cite captures. New captures can update earlier knowledge. Membership controls apply to service access; information already downloaded or copied by another authorized user may remain with that user. ## Your controls Settings lets you change AI processing, sharing, organization, and photo interpretation. Turning a feature off prevents new requests; work already accepted may finish. Disabling sharing does not remove earlier shared copies. You can manage microphone, camera, and speech permissions in iPhone Settings. ## Retention and deletion Local originals, cached knowledge, cloud originals, processing records, and backups have separate storage lifecycles. Signing out or deleting the app does not by itself delete cloud content. Contact the privacy contact above about access or deletion requests. Server request logs are configured for 30-day retention in CloudWatch. Captures and shared knowledge do not expire automatically based on age. You can request account deletion in Settings. After the service accepts your request, it removes your sessions and memberships and queues deletion of captures attributed to your account. This includes associated processing records and affected generated knowledge. Other people's unaffected contributions remain. Deletion runs in the background. It remains pending until outstanding processing, provider revocation, original-file cleanup, and personal-account backup cleanup have been verified. We retain encrypted Apple authorization credentials until Apple confirms revocation. We do not guarantee a completion time. Account deletion also clears that account's captures, cached knowledge, and preferences from the phone performing the deletion. Copies downloaded or independently retained by other people may remain. We retain limited account and deletion identifiers, request timestamps, cleanup records, and safeguards against restoring deleted information. These records have no automatic expiry. The credential used to check a completed deletion expires 30 days after completion. The deletion process removes personal-account backup versions containing the account's information. Unrelated backup history is retained. ## Contact and changes Email privacy@goodbearings.app for privacy questions or requests about your information. General support is available at the contact address above. The effective date identifies this policy version. Updated documents will be available in the app and through the published privacy-policy URL. ## Purchases and credit records If you purchase credits or a subscription, Apple handles payment. Good Bearings does not receive your payment-card details. We verify Apple transaction records and store purchase and original-transaction identifiers, product identifiers, purchase and expiry dates, refund status, and a workspace purchase token. We also record credit grants, reservations, completed usage, and released or revoked credits to maintain the shared balance and prevent duplicate charges or grants. Account deletion removes operational capture manifests, publication-matching information, and related processing content after outstanding work is quiescent. Financial credit records and pseudonymous introductory-allowance eligibility records are retained without automatic expiry for purchase reconciliation, refunds, and protection against duplicate grants or replay. These are separate from the captures and generated knowledge deleted through the account-deletion flow.